Shipping & Returns
Shipping Policy
Delivery of orders are subject to availability and receipt of payment, requests will be processed within 2 business days and delivery confirmed by way of email. All domestic deliveries are fulfilled by Aramex South Africa. Shipping fee is charged at a flat rate of R100.00
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We use Aramex courier for international shipping to your door step. Delivery generally takes 7 to 14 working days. Shipping fee is charged at a flat rate of R950.00
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Return & Exchange Policy
In cases of unavailability or you simply not happy with your product, Stylux Gallery ZA will refund the client in full within 1 to 7 business days.
Without prejudice to any applicable legal guarantee on the purchased products,
Stylux Gallery ZA will accept the exchange and refund of products strictly within 14 days from the date of purchase.
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Merchandise must be unworn, undamaged, in its original undamaged packaging, with original tags
attached and be accompanied by a valid proof of purchase.
Any item that shows signs of wear or damage, is not in the original undamaged packaging or without the tags attached will not be accepted for exchange.
We inspect all items before they are made available to purchase. Items that are soiled or damaged at a later stage will not be accepted for exchange/return.
No exchange will be accepted on any underwear (e.g. socks, briefs), on sale or clearance items, cleaning products and pre-owned items.
In the event that there are no replacement products to exchange with, the purchase price of the exchanged item will be credited to the customer by means of store credit for future use the same applies to any balance remaining after exchange.